Ashley Hiruko’s detailed story (“Susan’s quest for justice and the civil legal system dilemma”) in your May17 edition deserves a huge “thank you.”

This is the type of reporting that opens our eyes to things that aren’t always covered by a lot of other media. While it’s not easy to read a painful story like this, it’s an important reminder that people without language skills or money can be victims of a legal system that isn’t exactly user friendly. In fact, onceyou’re trapped in the bureaucracy and medical providers miss a key diagnosis, life can turn upside down pretty quickly. And the fact that this can happen in the middle of a rather affluent society should give us all pause.

Sam Reid

Issaquah