A Kirkland family is suing Comcast and its parent company Pioneer, Inc. after their security system failed to detect two intruders who broke into the home in October 2013 and attempted to dismember their 19-year-old son Deep Rawat, leaving him severely injured.

The family claims the intruders were able to get inside the home undetected because the company “either negligently installed or negligently misrepresented the configuration of the alarm system.”

The Comcast security system, installed shortly after the family moved to their Kirkland home in September 2013, consisted of door and window contact and motion detectors, designed to sound a loud alarm and notify them if the system was triggered by an intruder, according to the lawsuit. The system was installed by a Comcast technician, whom they claim placed detectors on the floor in the family room and on the basement level, but did not install a contact sensor on the basement window.

The lawsuit alleges the technician informed them there were two settings. “Stay” mode would deactivate the family room detector, but the basement sensor would remain active. Both would remain active when set to “away” mode.

In either mode, the technician told them, it “would protect the house from intruders entering through the basement window.” In reality, the system had been installed so the basement motion detector was not active when the alarm was in “stay” mode.

The family also installed additional security equipment, the lawsuit claims.

The lawsuit alleges that aside from the technician’s explanation, the family was not given any documents describing how the security system worked under these two settings. Nor did the technician test the system to ensure it operated as promised, the lawsuit further alleges.

On Oct. 12, 2013 two men broke into the house through an unsecured window in the basement, according to the lawsuit, but because the security system had been set to “stay” mode the sensor was deactivated. During the intrusion, the father and owner of the home heard a noise, but thought it was outside construction.

The two intruders later set off the car alarm in the garage, alerting the family to their presence. The son had escaped from the home during the struggle and was able to get help after banging and screaming at the door of a nearby neighbor.

Comcast filed a motion to dismiss the lawsuit with prejudice. In the contract the family signed, Comcast waives all liability.

The motion was denied.

Vincent Sisounong, 22, and Blessing Gainey, 20, were each sentenced on Sept. 10 to 25 years in prison.

The defendants were armed with knives when they threatened to kill the victim and then stabbed him in the legs, shoulder and head. Sisounong told detectives that he and Gainey broke into the home of complete strangers with the intent to kill.

Sisounong said he wanted the victim to “fight for his life.”